Welfare and Safety

A word from our Student Services Coordinator

As a mother of three girls, with over 21 years’ experience in schools, I understand the Australian education system and know the importance of a good Pastoral Care Program.

I oversee student welfare and orientation, and work in partnership with parents, carers and students to ensure that each child has a smooth transition to a new school and learning environment.  During the school term, I also monitor students’ progress via regular welfare calls and meetings.  I am always willing to assist parents as and when needed, from organising parent-teacher meetings, to helping students understand their course pathways.  Student welfare is, and always will be, my priority. 

– Jackie Stacey

Support and Welfare

Our Welfare Program will introduce you to Australia, your school and its teachers, even before you leave your home country. After you arrive in Australia, our dedicated welfare team will be available to help you settle into your new home and school. It is important to know that help is here and that you are never alone. Our welfare team will schedule regular meetings with you throughout the semester in order to keep up to date on your progress. You should also feel welcome to schedule a time with our welfare staff to discuss any issues or concerns that you may have.

After Arrival

When you arrive, you will be welcomed at the airport before proceeding to your homestay or nominated residence. Your homestay family is trained to provide you with the support you need and to help you settle in.

Before the start of term, you will enjoy a school orientation with other international students.

The International Student Services Coordinator will meet with you regularly to ensure that you have settled in and are making progress in your studies.